Many organisations are signing up to social media – through Facebook pages, Twitter accounts or LinkedIn groups – but not everyone is getting the best results. How do you decide which channels to use? How do you find the right voice to encourage participation?

With massive changes facing social housing providers and their tenants – welfare reform, affordable rents, helping tenants avoid arrears and associated financial problems – the need for clear, open and accessible communication channels is greater than ever.

Whether you are looking to improve communication with your tenants, more media coverage, or just a better way of talking to your peers, this practical, interactive seminar tailored for housing professionals will show you how social media can help you do it.

Guardian Housing Network members receive a 20% discount on the standard delegate rate. If you're not already a member, you can sign up here - it's quick, simple and absolutely free of charge.

What you will learn:

• How to use social media channels for maximum effect
• Clear, practical examples of ways to improve your communications with tenants, peers and the media
• A chance to network with your peers and find out how social media is helping other housing professionals
• Practical examples of how to implement social media in housing
• Clear guide to writing a social media strategy for your organisation

Who should attend?

• Heads of marketing and communications
• Community liaison team managers
• Operations directors
• Housing strategy managers

Seminar facilitator:

Jennifer Begg is a digital media consultant at live free range and a business trainer at Quest Professional. Her experience includes six years on the commercial team at Guardian News & Media. She is an expert in social media, marketing, communications, print and online publishing and events management and promotion, Jennifer is passionate about enabling people to use technology for communication and networking to achieve tangible results.

Expert panel speakers include:

Kate Hughes, head of communications, Wolverhampton Homes

Hugh Flouch, founder, Networked Neighbourhoods

Boris Worrall, director of strategy and external affairs, Orbit Group 

Guardian Housing Network member discount

Guardian Housing Network members receive a 20% discount on the standard delegate rate. If you're not already a member, you can sign up here - it's quick, simple and absolutely free of charge.

Join thousands of your peers in receiving latest analysis, news and comment, as well as fantastic exclusive offers like discounts on events and seminars.

Please arrive 30 minutes prior to the seminar commencing.

Please note that we are unable to accept offline payments, except for group bookings of more than eight delegates where a booking fee applies. A non-refundable booking fee of £25 per booking (not per delegate) will be payable for offline bookings. Invoices must be paid within 14 days of issue or by 7 days from the date of the seminar, if payment is not received booked places will be released. 

This seminar is supported by the Homes and Communities Agency